DM Accounting Services collects personal information from clients, customers, employees, contractors and other individuals. We collect this information when it is necessary for business purposes.
The main types of personal information DM Accounting Services collects relate to the contact details and organisational roles of our clients, suppliers and other business contacts. This normally includes names, addresses, telephone numbers, e-mail addresses and job titles etc. In the course of providing professional services to our clients, we may collect more detailed personal information such as banking details.
We collect most information directly from individuals when we deal with them. The personal information we collect may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations or by third parties. If you contact us, we may keep a record of that contact
The main purposes in collecting personal information about individuals are
to provide our services;
to respond to an individual's request;
to maintain contact with clients;
to keep clients and other contacts informed of the services we offer and industry developments that may be of interest to them, and to notify them of service offerings, seminars and other events we are holding;
for general management and reporting purposes, such as invoicing and account management;
for recruitment purposes;
all other purposes related to our business.
If we collect or use personal information in ways other than as stated in this policy, we will ensure we do so pursuant to the requirements of the Privacy Act.
Employee records are not generally subject to the Privacy Act and therefore this policy may not apply to the handling of information about employees by DM Accounting Services. For information about our practices relating to employee information, please contact us directly.
DM Accounting Services may exchange information with our overseas alliance and service providers. As a result, we may transfer personal information outside Australia to countries whose privacy laws do not provide the same level of protection as Australia's.
Companies with which we exchange information may also use overseas facilities or contractors to process or back-up our information or to provide certain services to us. As a result, we may transfer your personal information to our overseas facilities or contractors.
However, any such transfer of information does not change any of our commitments to safeguard your privacy and the information remains subject to existing confidentiality obligations.
This policy also applies to any personal information we collect via our website. In addition to personal information you provide to us directly (such as where you make a request or complete a registration form).
Cookies may be used on some areas of our websites. If you are concerned about cookies, most browsers now recognise when a cookie is offered and permit you to opt out of receiving it. If you are not sure whether your browser has this capability, you should check with the software manufacturer or your internet service provider.
In order to properly manage our websites, we may log certain statistics about the users of the sites, for example the users' domains and browser types. None of this information specifically identifies an individual and it is used solely to ensure that our websites present the best possible navigational experience for visitors.
DM Accounting Services will endeavour to take all reasonable steps to keep secure any information which we hold about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. It is our policy to destroy personal information once there is no longer a legal or business need for us to retain it.
If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns.
If you wish to have your personal information deleted, please let us know and we will take reasonable steps to delete it (unless we need to keep it for legal, auditing or internal risk management reasons).
The amended policy will apply between us whether or not we have given you specific notice of any change.